Privacy Policy

SYJAPAN Inc. (hereinafter referred to as "the Company") appropriately handles customers’ personal information and takes the utmost care to protect it.

The Company manages and uses personal information based on the following policy.

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1. Definition of Personal Information

Personal information refers to data that can identify a specific individual, such as name, address, telephone number, email address, purchase history, and other related information.

 

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2. Collection of Personal Information

The Company may collect personal information from customers in the following cases:

• When placing an order for products

• When making inquiries

• When registering as a member

• When participating in surveys or promotional campaigns

 

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3. Purpose of Use of Personal Information

The personal information collected by the Company will be used for the following purposes:

• Shipping of products, processing of payments, and provision of after-sales service

• Confirmation or communication regarding orders and inquiries

• Providing information about new products or promotional campaigns (for those who have opted in)

• Improvement of services and marketing analysis

 

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4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the following cases:

• When the customer has given prior consent

• When required by law

• When it is necessary to provide the information to subcontractors for purposes such as shipping or payment processing

 

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5. Management of Personal Information

To prevent leakage, alteration, loss, or unauthorized access to personal information, the Company implements the following measures:

• Encryption of communications using SSL technology

• Restriction of access to personal information

• Thorough education and guidance for employees

 

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6. Use of Cookies

The Company’s website may use cookies to enhance convenience and analyze access data.
Cookie information does not identify individuals. Users may refuse the use of cookies by adjusting their browser settings.

 

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7. Disclosure, Correction, or Deletion of Personal Information

If customers wish to disclose, correct, or delete their personal information, the Company will respond promptly upon receiving a request through the contact information below.

 

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8. Revision of Privacy Policy

The Company may revise this Privacy Policy as necessary.
Any revisions will take effect from the time they are posted on this website.

 

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9. Contact Information

For inquiries regarding the handling of personal information, please contact:

SYJAPAN Inc.
Address: 2F, Takumi Building, 6-8-11 Sotokanda, Chiyoda-ku, Tokyo 101-0021, Japan
TEL: 03-5826-4087 / FAX: 03-5826-4006
Email: info@syjapan.jp

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